LJ

Optimize rhythm and effectiveness of international team by integrating cross-cultural sensitivity, local insight and simply practical technology.

Take on specialized and special-event wprk on demand and consistently deliver solutions beyond industry standard. Roles include: Corporate & VIP group leader @China Merchant International Travel; Events & training manager @OlivE Ristorante; AP/IB math trainer @Whyville Education; VIP study advisor @Wall Street Institute; Feature film subtitle editor @SDI-Media; Creative & copy-writing translator @Lingo24.

[Reported to Executive vice presidents of Hospitality Division / Group]
Delivered precise conference interpreting and standardized (in-house and outsourced) translation work flow while bridging western senior executives and specialty experts (in club & hotel, spa, golf & HR) with overseas-Chinese board and company to minimize cultural gap in all aspects of work and expatriate life.

• Project Management Coordinator
  

[Reported to Project planning director / Deputy chief engineer of Real Estate Division]
Additionally responsible for coordinating team work and resolving escalated issues throughout real estate project development cycle (planning >> concept >> design sign-offs >> construction- and opening-team handover) for new and ongoing projects from 2009 by providing seamless platform for all involved internal and international teams across Asia, America, Australia and Europe.
Also implemented corporate standards on international partnership as member of cross-function team, specifically responsible for contract negotiation, process documentation and best-practices.
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[ Trained with Yingcai potential manager team ]
Actively participated in product, sales and integrated wealthy management training as part of certified insurance agent team. Provided timely feedback for product improvement with respect to special needs of international and expatriate prospects, also took part in coordinating VIP reception at special functions.
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[Reported to Customer relations country manager & Branch general manager]
Maintained regional satisfaction rating at No.1 in country by responding promptly to escalated urgent and large-account cases, coordinating local / regional / cross-continent ad-hoc resolution teams based on demand, and organizing internal training for field teams on service best-practices and crisis prevention.
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[Reported to Owner]
As practical training project, worked hands-on and streamlined process from product design to announcement (graphic design >> pre-production >> quality assurance >> product photography & copy writing >> database & catalog >> trade show support) for specialty printer-wholesaler with China factory.
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Devoted up to 20 hours weekly working on campus throughout liberal arts studies. Interned then trained successors as Concert & audio engineer assistant at WVIK 90.3FM, IT helpdesk & multimedia specialist, Stage & house manager, Prospect & alumni relation liaison, Community advisor (RA), Exchange scholar interpreter, Assistant teacher & tutor, Banquet staff, MSDS archiver, Facilities mechanic assistant, etc.
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2011 Flood recovery field & IT volunteer @MirrorFoundation & ArsaDusit, TH
2010 Community Volunteer @Guangzhou Asian Games, CN
2009~2010 Transportation coordinator - VIP & Media @KingoldOne Forums, CN
2009 Programme team member & Dance lead @Kingold New Year Gala, CN
2008 Volunteer team lead @"Love of Family" Charity Trip to Shaoguan's Mountain Village, CN
2008 Volunteer on reserve @Olympic Games, CN
2007~Present Volunteer @UN Online, WWW
2007 Volunteer translator @Guangdong Modern Dance Company, CN
2006 Volunteer mentor @IBM E.X.I.T.E Camp for Girls in Math & Sciences, CN
2005 Volunteer hospitality lead @[The Other] Venice Film Festival, US
2005 Volunteer @Visual Online PanAsia Film Festival, US
2004 Volunteer @MidCoast Film & Art Festival, US
2004 Volunteer on reserve @Olympic Games, GR
2004 Volunteer @Mississippi Grand Excursion, US
2004 Volunteer reception lead @Quad Cities Blues Festival, US
2002 Volunteer student counselor-IDS @USA International Ballet Competition, US
2001~2003 Club and summer camp leader @Young Life, US
2000~2004 Volunteer @Special Olympics, US
1997~2000 Cultural exchange & Drama troupe member @ICS annual outreach trips, TH

Computer HW/SW maintenance, helpdesk support, C++/Java coding, (X)HTML/CSS web, PHP database, product photography, retouching, semi-pro video (post) production, pro audio recording asst. and remaster

Connecting passionate people, "always on" global teamwork, world's local tales, top 5% of customer delight, simply understandable translation, "wow" at any budget